Managers, whose role includes, supporting or supervising others, often feel that the burden of working with employees who are emotionally distressed is overwhelming. Managers in this role are there because they were good or great at their job.

Their expertise did not necessarily include working with the ups and downs of employee emotion. It is unfair to expect that this skill set would be natural or that it is included in most training.

We worked one-on-one with:

  • managers
  • supervisors
  • human resources personnel
  • occupational health professionals
  • union representatives

We learn the particular style and personality and develop strategies that work with, rather than against, what is natural for the person we coach. For a particular situation, or to develop a new approach, let us help you discover what works for you.